CCR Interactive - in association with Phillips' Homecoll Service

Consumer Credit Stream

Consumer credit is at the heart of the political agenda, with lenders starting to recover from the global financial crisis. Senior figures will review the state of the industry and look at how the industry can move forward with profitability and responsibility.

Treating customers fairly has increasingly become the watchword for the industry and we will hear from senior professionals and regulators how this can be achieved, whilst maintaining profitability.

Download the Consumer Credit Strategy Stream delegate information pack here.

Economic Keynote Speaker
Trevor Williams, chief economist, Lloyds Banking Group, corporate
Mr Williams is one of the leading economic analysts of his generation, as well as being chief economist at Lloyds Banking Group, corporate, he is also one of the elite voting members of the Institute of Economic Affairs’ influential shadow monetary policy committee and is a well-respected analyst in the national and international media, appearing regularly in The Times, BBC television and radio, The Independent, The Express, Bloomberg, and The Financial Times, as well as Lloyds’ own podcasts.

Chair Stream
Fiona Hoyle, head of consumer finance & fraud, Finance and Leasing Association

Stream Speakers

Bert Pijls, country business manager - consumer bank UK, Citi
Eric Leenders, executive director, the British Bankers Association
Ben Coates, deputy director, consumer credit and product safety, the Department for Business, Innovation, and Skills
Paul Jones, researcher - research unit for financial inclusion, Liverpool John Moores University
Providing access to affordable credit in low-income communities - the challenges and opportunities for lenders.
Nick Harrison, head of personal lending, products and marketing, National Australia Group
Reviewing your credit and financial appetite to ensure support for emerging market trends.
Ian Simpson, debt sales operational manager, GE Money Home Lending

Topics to be discussed include:

Ensuring that you attract the customers you want.
Debt sale in your credit strategy.
What the regulators expect.
Reviewing your models to support emerging market trends.
The power of data and analysis.
Money laundering and fraud prevention.
When to use outsourcing agencies.
The role of technology in lending.
Treating customers fairly.
Doorstep collections and the consumer credit industry.

Find out more about CCR-interactive in 2010
To find out more information, or to book your place, please contact Alison Lucas on 01702 341948 or click here to send an online enquiry.

2010 main event sponsor

consumer credit stream video footage

View the video footage

The Consumer Credit Strategy stream 2009 event footage is available to view online via our micro site - all free of charge.

Click here for more details

sponsorship packages

Get Involved

A wide range of innovative sponsorship and branding packages are available.

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delegate registration

Get Real Knowledge For Your Money

At CCR-interactive we understand that your time costs money, so we provide the most informative event in the credit industry.

CCR-interactive is a day based around business and giving you the knowledge you need to help your business thrive as the UK and international economy emerges from recession. A business event for business people - delegates come to learn, to do business and to find out more about the sponsors through supplier presentations, CCR-meetings and branding.

“Can you really afford to miss CCR-interactive? If you are going to go to one conference, go to this one.”

Find out more about registering as a delegate

Credit Excellence Awards

New for 2010 - the Credit Excellence Awards, in association with Philip's Homecoll service will bring together the brightest and best in the industry in eight awards categories.

Find out more about the awards